Your guides.
Your customers’ next answer.
Give customers a helpful answer from the documentation you already have. Upload your guides, customise your assistant, and connect it to your product.
Start with 50 answers a month on Free. No card required.
DOC Sample Task Board guide
Inviting your team
Open Project settings, select Members, then Invite member. Enter their email and send the invitation.
Open Project settings → Members → Invite member, enter their email, then select Send invitation.
Source: Sample Task Board guideBring your documentation
Upload guides, manuals and FAQs. See exactly when an image or page could not be processed.
Make the assistant yours
Add your business name, welcome message and support contact. Test a few real questions.
Connect to your product
Use the included Python, JavaScript or curl example to connect from your backend.
A plan for your documentation.
Monthly pricing in Australian dollars.
No automatic overage charges.
Free
Try it with your own guides.50 answers per month
5 active documents
Files up to 10 MB
Start freeStarter
For a growing documentation library.500 answers per month
25 active documents
Files up to 50 MB
Create accountBusiness
For busier customer support.3,000 answers per month
100 active documents
Files up to 100 MB
Create accountHigher usage
For a larger volume of questions.25,000 answers per month
250 active documents
Files up to 100 MB
Create accountCompare all allowances
| Monthly plan | Free | Starter | Business | Higher |
|---|---|---|---|---|
| Monthly price | A$0 | A$49 | A$99 | A$250 |
| Answers per UTC month | 50 | 500 | 3,000 | 25,000 |
| File size | 10 MB | 50 MB | 100 MB | 100 MB |
| Active documents | 5 | 25 | 100 | 250 |
| Concurrent answers | 2 | 5 | 10 | 20 |
| Assistants | 1 | 1 | 1 | 1 |
| Imports/reimports per month | 10 | 100 | 300 | 750 |
| Text characters processed | 2,000,000 | 20,000,000 | 80,000,000 | 200,000,000 |
| Vision attempts per month | 10 | 200 | 750 | 2,000 |
| Vision attempts per document | 10 | 50 | 100 | 200 |
Each plan includes one assistant and one simultaneous import.
How monthly allowances work
Allowances reset at 00:00 UTC on the first day of each month. Successful clarifying answers count. If you reach a limit, wait for the reset or upgrade; there are no automatic overage charges.
Stored documents and document processing have separate limits. Each vision processing attempt uses one unit, including retries and failed calls.